Seeh achieves an NPS score of 72!

It is with great enthusiasm that we report that our Net Promoter Score (NPS) has reached the excellent score of 72 . Our customers are at the heart of everything we do, and this fantastic NPS score of 72 is testament to their trust and satisfaction with our products and services.

How is the NPS score calculated?

The Net Promoter Score (NPS) is a simple but powerful measure we use at Seeh to see how satisfied our customers are. It is calculated by asking our customers how likely they are to recommend Seeh's services to others on a scale of 0 to 10. We consider scores of 9 and 10 as indications that customers would be very likely to recommend us, while scores of 0 to 6 show that customers would be unlikely to do so. By aggregating these scores and subtracting the percentage of less satisfied customers from the percentage of very satisfied customers, we get our NPS.

This score can range from -100 to +100, with any score above 0 being positive and above 50 being excellent. Thanks to the efforts of our team and close collaboration with our clients, we have achieved an amazing NPS of 72!

Customer Satisfaction

At Seeh, we strongly believe in the importance of customer satisfaction, and we remain committed to maintaining high levels of customer satisfaction. We are always available on weekdays, answer all questions within two hours and strive to resolve problems as quickly as possible. With our 100% satisfaction guarantee, our customers can trust that we will do everything we can to ensure their satisfaction.

Value for money

We believe that offering good prices, great products and excellent service is the key to satisfied customers and crucial to delivering real value for your money.

One of the ways we achieve this is by continually investing in our online systems. These improvements have enabled us to serve our customers even better and faster, and as a result, we have achieved the fastest delivery time in the business market. Fast and efficient delivery of products and services is of utmost importance to us, so that our customers can rely on receiving their orders in a timely and hassle-free manner.

Welcome to our new customers

We are excited to welcome a variety of new customer segments this year, including digital professionals, biopharmaceutical companies and metalworking industries. We are excited to work with these new customers on innovative solutions and provide them with customized solutions. And we are proud to have once again been able to support a wide range of organizations, from metal companies and water boards to insurance companies, department stores, zoos, schools and food producers.

We are grateful for the trust our customers have placed in us. We will continue to strive to maintain (or exceed!) our high NPS and see this score as an incentive to continue to grow as an organization. Our customers are our driving force, and we are committed to providing them with the best possible service and products.